How can we help?

Credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Klarna and bank transfer. The options available for your country are shown at checkout.

Yes, with Klarna. Depending on your country and the price of the piece, you can pay later or spread the cost over several months. The options for each piece are shown below the price and at checkout.

Yes, all prices are final prices. Our pieces are sold under the margin scheme, so VAT is included but not shown separately on the invoice.

Some pieces carry an extra discount, shown below the price on the product page. It is applied automatically in your bag, no code needed.

You receive an order confirmation by e-mail right after checkout, and a second e-mail with your tracking number once your piece has left us.

Please write to support@sanpetuna.com as soon as possible. As long as your order has not been shipped, we can usually change or cancel it.

All orders are shipped from Düsseldorf, Germany. Delivery usually takes about 2 business days within Germany, around 4 within Europe and around 4 with express shipping worldwide. The expected delivery date is shown on every product page.

• Germany: free
• Europe, including the UK and Norway: €35, free from €1,000
• Worldwide (express): €95, free from €5,000

Shipping policy

Yes. Every parcel is insured and tracked until it reaches you.

As soon as your piece has left us, you receive an e-mail with your tracking number and a link to follow the delivery.

For deliveries outside the EU, including the UK, Switzerland and Norway, import duties and taxes may apply. They are charged by your local customs office, paid by the recipient and are non-refundable.

Yes, pieces from one order are sent together in one shipment.

Yes, you can return any piece within 14 days of delivery, in its original condition.

1. Request your return under My Account → Orders.
2. We e-mail you a prepaid, insured return label within 48 business hours.
3. Pack the piece in its original condition and send it with this label. Please only use the Sanpetuna label, so your parcel is insured and tracked.

A return fee is deducted from your refund:

• Germany: €6
• Europe: €35
• Outside the EU: €65

Once your piece has arrived and is in its original condition, we refund you within 14 business days using your original payment method.

Every piece is one of one, so a direct exchange is not possible. Return the piece and order the one you prefer, or ask our concierge to help you find an alternative.

Please write to support@sanpetuna.com shortly after delivery, ideally with a few photos. We will take care of it.

In our refund policy, including the right of withdrawal for consumers.

Every listing shows the size in several systems, for example EU 50 / US 40 / L, and measurements taken flat by hand. The most reliable way is to compare them with a piece from your own wardrobe that fits you well. Our size chart helps as well.

Each piece is laid flat and measured by hand. Measurements are given in centimetres and inches; the chest is measured pit to pit.

• EU 46 = S, EU 48 = M, EU 50 = L, EU 52 = XL, EU 54 = XXL
• US sizes are the EU size minus 10, so EU 50 equals US 40
• Trousers: waist W34 equals EU 50

Shoes are listed in UK, US and EU sizes.

Of course. Use the link below the measurements on the product page or write to our concierge, and we will measure the piece for you.

Use “Not your size? Get notified” on the product page. We will let you know when a similar piece arrives in your size.

Most pieces are pre-owned, some are new with or without tags. Every product page shows the exact condition, graded on one consistent scale.

• New with tags: unworn, with the original tags
• New without tags: unworn, without tags
• Like new: worn very little, no visible signs of wear
• Good: light signs of wear, shown in the photos
• Fair: visible signs of wear, shown in the photos

Every piece is examined by hand by our in-house specialists before it is listed: labels, construction, materials, hardware and condition. How we examine every piece

The seal is given to pieces that have passed our full examination. Only pieces that meet our standard are listed.

Every piece is inspected and prepared by our team before it is listed.

1. Tell us about your pieces in a short form, no photos needed.
2. You receive an estimate and a contract before anything leaves your home.
3. We check your pieces, confirm the price, photograph them and sell them to our clients worldwide.
4. You are paid about two weeks after the sale.

Start selling

We specialise in luxury menswear: tailoring, outerwear, knitwear, shoes and accessories. There is no fixed list of brands. If a piece is made well and made to last, we are interested.

Once you have accepted the estimate and signed the contract, we send you a shipping label. For larger wardrobes, simply get in touch with our concierge.

Our specialists propose a price based on brand, condition and current demand. You receive the exact proposal after we have checked your pieces.

Yes. While your pieces are with us, they are fully insured and we are liable for them.

About two weeks after the sale, once the 14-day return period has ended. The payment goes directly to your bank account.

Yes, at any time and free of charge.

Of course. Add them all to the form, or get in touch with our concierge for a whole wardrobe.

No. To request a return or see your orders, sign in under My Account with the e-mail address you ordered with.

Sign up at the bottom of any page to see new arrivals first. You can unsubscribe at any time with the link at the end of every e-mail.

We only use your data to process your order and, if you wish, to keep you informed. Details are in our privacy policy.