FAQ
Who is Sanpetuna?
Sanpetuna is a managed marketplace for luxury/sartorial menswear. We offer a consignment services for these garments.
Where is Sanpetuna based?
Sanpetuna is based in Germany, Berlin and Hamburg.
Where do our products come from?
Our products are sourced directly from the manufacturers that we work with and from private consignors.
What is the shipping time?
Please fine more information here: https://sanpetuna.com/policies/shipping-policy
Can I return an item?
Yes, you have the right to return any item within a period of 14 days without giving any reason.
Secured payments
We accept the following payment methods:
AMEX
Apple Pay
Google Pay
Visa/Master Card
PayPal
Shop Pay
Direct Transfer
Union Pay
Klarna
The offered paying method may differ upon your country.
What happens if I would like to get my item/s back?
You can get your items back. We do ask for a service fee of 35€ per item for taking photos etc. The shipping costs are paid by you.
How do I consign an item?
It is a simple and efficient process. Please find more information here: https://sanpetuna.com/pages/sell-with-us-new
Which products can I consign?
If you think your item would fit into our assortment, please just reach out to us.
How fast do my products sell?
The average turning rate is 45 days.
How can I get in touch?
Please get in touch with us via
E-Mail: info@sanpetuna.com
Whatsapp: +49152 02882621